Edincare Pumped Drainage Systems

Manufacturing - Project Design - Sales - Commissioning - Servicing - Repairs
Edincare Pumped Drainage Systems has been established for over 20 years specialising in the manufacture, project design, sale, commission, service and repair of pumped drainage solutions.
Our range of products include, Packaged Pumping Stations, Waste Water Pumping Systems, Macerators and Macerating Toilets, Floor Mounted Pumping Stations, Fat, Oil & Grease Separator Systems and Rainwater Harvesting Systems.
Our customers include Architects, Specifiers, Merchants, Civil Contractors, Property Developers, Local Authorities, Builders, Facility Managers and General Public and all form part of our customer base.
After - Sales Service Servicing - Commissioning - Repairs - Refurbishments - Installations - Rentals
After Sales Service
We offer planned servicing, commissioning, emergency repairs, refurbishments, installations and rentals on almost all pumped drainage equipment, regardless of type, make or age enabling us to assist our customers with all their servicing requirements.
Our engineers are fully trained in all aspects of working with pumped drainage systems, as well as being specifically trained in the use of gas detection equipment, confined space entry procedures and all relevant health and safety legislation.
Customer satisfaction is our priority, our dedicated service staff endeavour to provide the most suitable and cost effective solution to meet your service needs.
With nationwide coverage and service vehicles located throughout the United Kingdom we are able to offer a rapid response to any breakdown.
Site Surveys & Inspections
We will undertake site surveys and inspections of pumping schemes for refurbishment, insurance assessment and general feasibility studies. The pumping scheme will be fully inspected mechanically, electrically and for operational capability with a full report of our findings and recommendations.
Spare Parts
We maintain a comprehensive stock of mechanical and electrical parts in both our service vehicles and main distribution hub. We are premier distributors for the majority of pump manufacturers enabling us to offer fast cost effective repairs.
Health and Safety
With the ever-increasing demand put on our customers to stay abreast of their health and safety commitments, here at Edincare we have compiled all our health and safety documentation into one easy to access area. Simply visit our website at www.edincare.com and click on downloads, once registered you will have full access to the following:
" Health & Safety Policy
" Environmental Policy
" Training Documentation
" Method & Risk Assessments
" Insurance, Health & Safety Certificates
Planned Servicing
Service Agreements are offered to all customers who require the benefits of planned maintenance.
Our Service Agreements are available at competitive prices, and we will undertake to service equipment at regular intervals, regardless of type, make or age, subject to inspection and contract. We will supply a full report on the works carried out, the condition of the equipment and advice on any spares or replacement parts that may be required.
You can see substantial benefits through:
" Greater life expectancy for equipment
" A reduction in running costs including energy and maintenance
" Reduced risk of breakdowns with their resultant problems and inconveniences
" Optimum performance of the pump system
" Improved environmental conditions
Our Service Agreements consist of the following:
" Scheduled service visits at your convenience
" Reduced hourly charges for unscheduled callouts
" Fully trained service engineers
" Preferential scheduling of emergency call outs
Commissioning
A commissioning service is offered on all of our products ensuring the system functions in accordance with our Installation and Operating Guidelines. On completion of the commissioning visit a certificate is issued.
Emergency Call-Outs
We offer an emergency call-out service in the event of any problems with a pump system. Our service department will endeavour to respond within 24 hours from the initial contact to provide an engineer to site. Almost all repairs are completed on site or if necessary within our workshop using only genuine manufacturer's spare parts.
Refurbishments / Installations / Rentals
With our extensive knowledge of pumping systems we are able to offer the complete service when it comes to pump station refurbishments and installations. Customers can simply assign the responsibility for the works to our service department knowing that our team of experienced project managers and service engineers will not only complete the works on time but where possible offer a rental system to minimise any inconvenience.