Member for+ 1 years
Last update: 08 Aug 2019
At Fuze, we’re obsessed with the future of work and what is to come over the next decade. Technology is generating significant opportunities for the modern workforce and enterprises alike. Workers are demanding that the technology they use at work match what they use in their personal lives, with greater flexibility on where, when, and how they work.
That’s where Fuze fits in. We believe that when you change the way people communicate in the workplace, people can do their best work. We’re in the business to help companies become more productive and collaborative, no matter where their workers are based. After all, when communication and collaboration is easy, you can let work flow.
By empowering employees with engaging communications tools and IT leaders with a unified cloud-based platform, Fuze is accelerating digital transformation strategies for leading global organizations. Combining voice, chat, and video conferencing in one platform, Fuze delivers data-driven intelligence that improves collaboration across the enterprise.
Jul 24 2019Press release
Fuze Empowers Workforce with Skills-Based Routing PatentBOSTON-- Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, today announced it has been awarded a new patent for advanced machine learning that applies skills-based routing to internal employee networks. By identifying and directing employees to the most knowledgeable internal resources, the new patent is designed to improve workforce productivity and engagement.
“Digital transformation is enabling businesses to reimagine the needs of the modern workforce. Just as consumers want to communicate with a representative whose knowledge base best fits their needs, there is a demand for machine learning tools that identify and internally route skills-based questions to the most appropriate subject matter expert,” said Colin Doherty, CEO at Fuze. “This patent validates our continued commitment to drive innovation in the enterprise by bridging gaps in user knowledge, providing our customers with the tools to empower their workforce to collaborate more effectively and efficiently.”
The US Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.10,191,951. This innovation addresses methods and systems that map topic-based communications to user knowledge scores. The patent covers constructing a generative statistical model by identifying words in communications (e.g. emails, text messages, instant messages, calendar invites, videos, and phone calls) between members of an organization to calculate a topic strength for each employee. Users are able to approve skills before they are distributed across an internal network.
Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, Massachusetts, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney. For more information, visit www.fuze.com.Show More Show less
May 15 2019Other
Fuze at UC Expo 2019Do you know the best way to get in contact with your teams? What ways of communicating are the most effective? Or when it’s the right time for a video call versus live chat? These are the questions that Fuze will be answering at this year’s UC Expo on May 15 and 16 —Europe’s largest unified communication and collaboration event focused on showcasing new ways to transform your businesses. The two-day event will see Fuze’s Chief Marketing Officer, Brian Kardon, take to the UC Keynote stage at 12.20pm on Thursday May 16 to provide an exclusive preview of our new report Productivity @ Work: The Fuze Communications Index which explores the way workers across the world communicate, collaborate, and interact, drawing on millions of phone calls, meetings, and chat activity. Brian will give a unique perspective on the current state of business communication to arm businesses with insights on: Best practices for collaborating with distributed teams The diverse communication preferences of the global workforce The needs of a distributed workforce and the challenges faced by those workers How to use technology to generate maximum productivity and employee engagement Product Evangelist, Bradlee Allen will also be speaking at the event about how to create a groundswell of adoption for your UCaaS initiative by breaking the ‘business as usual’ cycle and driving adoption. He’ll be in the Future of Work Theatre on Wednesday May 15 at 3:40pm and Thursday May 16 at 1:00pm. The Fuze team will also be available throughout the event on stand F10, showcasing the Fuze cloud communications and collaboration software platform. Developed for the modern workforce, we will demonstrate how a consumer-inspired platform empowers the digital workforce anytime, anywhere, and across any device — boosting productivity, worker satisfaction, and business success. Join us in the stand to see: How the Fuze and Samsung partnership is reimagining modern workforce collaboration in the age of 5G anShow More Show less
Company catalogues Fuze
Location of Fuze
Opening hours Fuze
Secondary activities within the Kompass classification
Other classifications (for some countries)
SIC (US 1987) : Radiotelephone Communications (4812)
NAICS (US 2012) : All Other Telecommunications (517919)